Where Do Projects Actually Break Down: Inside Teams or Between Them?
This is Understory Collaborative's second webinar, and episode 2 of Between the Seams. Danielle Christophe hosts Jess Kern and webs for a conversation about where projects get stuck: inside one team, or in the handoffs between teams. Jess's quick test is to ask who owns the problem. "If you get a name, it's inside a team. If you get a meeting, it's a seam." From there, the panel covers why "who owns this?" so often goes unanswered, whether ai is helping or hurting handoffs, and one habit that keeps them from breaking.
Want to know the state of your engineering team? Take the What's On Fire? quiz. understorycollab.com/assessment
Watch, read the transcript, and jump to a chapter
Chapters
- 0:00 Welcome
- 0:36 Meet the panel, and what a TPM does
- 2:49 Is the problem inside a team or between teams?
- 8:59 Where handoffs fail most
- 14:40 Why "who owns this?" goes unanswered
- 20:40 One change to help a team talk better
- 24:02 Is ai helping or hurting handoffs?
- 30:19 What a TPM does when things break down
- 33:18 One habit that keeps handoffs from breaking
- 36:56 Assessments and office hours
